FAQ

Frequently Asked Questions

How long until I see results?
Most people notice softer, less rough skin within 1–2 weeks of consistent nightly use. For very thick or long-standing cracked heels, it can take 3–4 weeks of daily application to see the full difference.

Is HYDR8° safe for diabetic-prone skin?
HYDR8° was formulated with diabetic-prone, chronically dry skin in mind, using urea and colloidal oatmeal to support the skin barrier. As with any new skincare product, if you have diabetes or reduced sensation in your feet, check your feet regularly for cuts, cracks, or irritation, and consult your healthcare provider if you notice any wounds that aren't healing.

Will it feel greasy?
No  HYDR8° is formulated to absorb quickly and leave a non-greasy finish, so it won't leave residue on sheets or socks.

Do I need to exfoliate first?
It's not required, but gently exfoliating dead, thickened skin before applying (once or twice a week) can help HYDR8° absorb even more effectively and remove the dead skin that HyDR8° will gently exfoliate over the weeks of use.

How much should I use, and how often?
A pea-to-dime-sized amount per foot, applied nightly before bed, is enough to cover cracked heels and thickened areas.

What if it doesn't work for me?
We offer a 30-day satisfaction guarantee  even if the bottle has been opened. Just email info@stephanieguignard.com with your order number. We love feedback and one of the benefits of small biz is that we can take your feedback and improve with our chemist. 

What are the main ingredients?
Deionized Water, Castor Seed Oil, Glycerin, Cetearyl Olivate, Urea, Lactic Acid, Sorbitan Olivate, Cetearyl Alcohol, Magnesium Chloride Brine, Sodium Hydroxide, Tocopheryl Acetate (Vitamin E), Ethylhexylglycerin, Phenoxyethanol, Benzyl Alcohol, Hydroxyethylcellulose, Salicylic Acid, Lavender Oil, Sodium Hyaluronate, Sorbic Acid, Colloidal Oatmeal, and trace naturally-occurring components from essential oils (Coumarin, Geraniol, Limonene, Linalool).
Two key ingredients do the heavy lifting: urea, which draws moisture deep into thickened, dry skin, and colloidal oatmeal, which calms irritation and supports the skin’s moisture barrier.

Can I use this on cracked, bleeding, or broken skin?
No HYDR8° is intended for intact, dry, or thickened skin, not open wounds. If your cracked heels are bleeding, broken, or not healing, stop use and consult your healthcare provider before applying any skincare product, especially if you have diabetes or poor circulation.